Privacy Policy
At Little Dutch, we respect your privacy and want you to understand how information may be collected, used, shared, protected, and retained when you visit our website, place an order, contact us, subscribe to emails, or use our online store.
Last updated: April 22, 2026About this policy
This Privacy Policy explains how Little Dutch handles personal information connected to our online store, customer support, order processing, payments, shipping, returns, email marketing, cookies, analytics, and related website services.
By using the Little Dutch website, submitting information, placing an order, or contacting us, you acknowledge that your information may be handled as described in this policy.
Information we may collect
Little Dutch may collect information directly from you, automatically through your use of the website, and from service providers that help us operate our store.
Contact details
This may include your name, email address, shipping address, billing address, and other contact information you provide.
Order details
This may include products purchased, order number, order status, delivery details, return or exchange requests, and customer support messages.
Website details
This may include device information, browser type, pages viewed, general website activity, cookie identifiers, and analytics information.
How we use your information
We use personal information to operate the Little Dutch store, provide customer support, process purchases, improve the website, communicate with customers, and maintain a safe shopping experience.
- To process, confirm, fulfill, and update orders.
- To arrange shipping, delivery, returns, and exchanges.
- To respond to customer service questions and requests.
- To review payment, fraud prevention, and order security information.
- To improve website performance, navigation, and customer experience.
- To send marketing emails when you have subscribed or otherwise allowed us to do so.
- To comply with applicable obligations and protect our store, customers, and services.
Order processing and customer support
When you place an order with Little Dutch, we use the information you provide to process your purchase, confirm order details, prepare shipment, provide order updates, support returns or exchanges, and answer questions related to your order.
If you contact customer support, we may use your message, order number, email address, photos, screenshots, and related details to review your request and provide assistance.
Payment information
Payments may be processed through PayPal, Stripe, or credit card payment services. Little Dutch does not need to store full payment card numbers to process your order.
Payment processors may collect and process payment information according to their own security standards and privacy practices. Please review the applicable payment provider’s policies for more information about how payment details are handled.
Cookies, tracking, and analytics
Little Dutch uses cookies and similar tracking technologies to support website functionality, remember preferences, understand website activity, improve the shopping experience, and help measure store performance.
- Essential cookies help the website function, including cart, checkout, and security features.
- Preference cookies may help remember settings or browsing choices.
- Analytics cookies may help us understand how customers interact with the website.
- Marketing or advertising cookies may help measure campaigns or personalize communications where applicable.
You may be able to manage cookies through your browser settings. Blocking certain cookies may affect parts of the website, including cart or checkout functions.
Marketing emails
If you subscribe to Little Dutch email marketing, we may use your email address to send product updates, promotions, store news, and related messages.
You can unsubscribe from marketing emails by using the unsubscribe link included in our email messages or by contacting us at [email protected]. We may still send non-marketing messages related to orders, payments, shipping, returns, account activity, or customer support.
How information may be shared
Little Dutch may share information with service providers that help us operate our website, process orders, provide payment services, arrange shipping, manage customer support, support email communications, analyze website activity, prevent fraud, or maintain store operations.
We do not provide customer information to service providers for unrelated purposes. Service providers are expected to use information only as needed to provide services to Little Dutch or as otherwise permitted by applicable requirements.
Data security
We use reasonable administrative, technical, and organizational measures designed to help protect personal information. However, no website, transmission, or storage system can be guaranteed to be completely secure.
Please help protect your information by using secure passwords, keeping account details private, and contacting us if you believe your account or order information has been used without permission.
Data retention
Little Dutch retains personal information for as long as reasonably necessary to provide our services, process orders, handle returns or exchanges, respond to customer requests, maintain business records, prevent fraud, resolve disputes, and comply with applicable obligations.
When information is no longer needed, we may delete, anonymize, or securely retain it as appropriate for recordkeeping, security, or compliance purposes.
Customer privacy rights
Depending on where you live, you may have privacy rights related to the personal information we hold about you.
- You may request access to certain personal information we hold about you.
- You may ask us to correct information that is inaccurate or incomplete.
- You may request deletion of certain information, subject to applicable exceptions.
- You may object to or request restrictions on certain processing where applicable.
- You may unsubscribe from marketing emails at any time.
- You may contact us with privacy-related questions or requests.
To make a privacy request, contact Little Dutch at [email protected]. We may need to verify your identity before completing certain requests.
Children’s privacy
Little Dutch products may be intended for children and families, but our online store is intended for use by adults who can make purchases and provide information responsibly.
We do not knowingly collect personal information directly from children for account creation, checkout, or marketing purposes. If you believe a child has provided personal information to us, please contact us so we can review the request.
International customers and transfers
Little Dutch may serve customers in different locations. When you use our website or place an order, your information may be processed, stored, or accessed by service providers involved in website operation, payment processing, shipping, support, analytics, or communication services.
Privacy protections and requirements may vary by location. We use personal information in a way that is intended to support store operations and customer service while respecting applicable privacy obligations.
Third-party links
The Little Dutch website may contain links to third-party websites, payment services, or other external services. We are not responsible for the privacy practices, content, or security of third-party websites.
Please review the privacy policies of third-party services before providing personal information to them.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our store, services, website features, privacy practices, or applicable requirements.
When we update this policy, we will post the revised version on this page and update the “Last updated” date near the top.
Privacy questions
If you have questions about this Privacy Policy, your personal information, cookies, marketing emails, or a privacy request, contact Little Dutch at [email protected].
